Q. How serious does my financial situation have to be to receive monetary assistance?
A. Assistance is based on financial hardship and is provided for basic needs as a last resource. The Clara Abbott Foundation’s definition of financial hardship is any situation that threatens the family’s ability to provide basic living needs. For example, The Foundation may provide financial assistance for expenses due to natural disaster, major health problems of a family member, special needs children and loss of income.
Q. I’m having financial troubles, but I’m worried about talking to someone at The Foundation. How do I know that someone at work won’t find out?
A. Information provided to The Foundation is kept confidential except as required by law. Foundation cases are not shared with your manager and they are not part of Abbott's records or personnel files.
Q. After the application has been completed, how long does it take to get a decision?
A. You will be offered an appointment to meet with a financial consultant within five business days. It takes two to four weeks to receive a decision, if all requested information is brought to the first interview. In an emergency (abuse, funeral and natural disaster), help can usually be provided within one business day.
Q. I applied to The Clara Abbott Foundation for assistance with my credit card debt. Rather than pay off my bills, The Foundation would only agree to pay legal fees to an attorney for me to consider bankruptcy. I do not feel that bankruptcy will help me. Why didn’t The Foundation help me?
A. The Clara Abbott Foundation may provide financial assistance for credit card debt if the applicant demonstrates that the debt was caused by an event and is for basic living needs. However, if an applicant has a high debt-to-income ratio and cannot achieve a positive cash flow, the Foundation may provide a referral to an appropriate resource. Some examples are an attorney who can explain options regarding bankruptcy, an external debt elimination resource or The Foundation's financial education classes. The Clara Abbott Foundation will only provide legal fees for a bankruptcy attorney once per family, per lifetime.